{"id":316,"date":"2020-05-11T06:38:46","date_gmt":"2020-05-11T06:38:46","guid":{"rendered":"http:\/\/xprueba.perama.es\/?page_id=316"},"modified":"2022-10-07T18:25:02","modified_gmt":"2022-10-07T18:25:02","slug":"politica-de-calidad","status":"publish","type":"page","link":"https:\/\/www.perama.es\/en\/politica-de-calidad\/","title":{"rendered":"QUALITY POLICY"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ fullwidth=\u00bbon\u00bb admin_label=\u00bbHero Section\u00bb _builder_version=\u00bb3.22″ background_image=\u00bbhttp:\/\/xprueba.perama.es\/wp-content\/uploads\/2018\/09\/consutant-01.jpg\u00bb background_position=\u00bbbottom_right\u00bb custom_padding=\u00bb0px|0px|1px|0px|false|false\u00bb mix_blend_mode=\u00bbcolor-dodge\u00bb animation_style=\u00bbfade\u00bb][et_pb_fullwidth_header title=\u00bbtrabajamos para la excelencia\u00bb subhead=\u00bbPOL\u00cdTICA DE CALIDAD\u00bb background_overlay_color=\u00bbrgba(45,58,80,0.9)\u00bb image_orientation=\u00bbbottom\u00bb content_max_width=\u00bb750px\u00bb _builder_version=\u00bb4.5.3″ title_font=\u00bbPoppins|700||on|||||\u00bb title_text_color=\u00bb#edbb5f\u00bb title_font_size=\u00bb23px\u00bb title_letter_spacing=\u00bb2px\u00bb title_line_height=\u00bb1.4em\u00bb content_font=\u00bbPoppins||||||||\u00bb content_font_size=\u00bb16px\u00bb content_letter_spacing=\u00bb1px\u00bb content_line_height=\u00bb2em\u00bb subhead_font=\u00bbPlayfair Display|700||on|||||\u00bb subhead_font_size=\u00bb48px\u00bb subhead_letter_spacing=\u00bb3px\u00bb subhead_line_height=\u00bb1.4em\u00bb background_color=\u00bbrgba(255,255,255,0)\u00bb background_image=\u00bbhttp:\/\/xprueba.perama.es\/wp-content\/uploads\/2018\/09\/consutant-01.jpg\u00bb background_position=\u00bbbottom_center\u00bb custom_button_one=\u00bbon\u00bb button_one_border_width=\u00bb1px\u00bb button_one_border_color=\u00bbrgba(255,255,255,0.3)\u00bb button_one_border_radius=\u00bb0px\u00bb button_one_letter_spacing=\u00bb1px\u00bb button_one_font=\u00bbSaira Extra Condensed|600||on|||||\u00bb button_one_icon=\u00bb%%3%%\u00bb button_one_icon_color=\u00bb#edbb5f\u00bb custom_button_two=\u00bbon\u00bb button_two_border_width=\u00bb1px\u00bb button_two_border_color=\u00bbrgba(255,255,255,0.3)\u00bb button_two_border_radius=\u00bb0px\u00bb button_two_letter_spacing=\u00bb1px\u00bb button_two_font=\u00bbSaira Extra Condensed|600||on|||||\u00bb button_two_icon=\u00bb%%3%%\u00bb button_two_icon_color=\u00bb#edbb5f\u00bb module_alignment=\u00bbright\u00bb custom_margin=\u00bb|||\u00bb custom_padding=\u00bb8%||8%|\u00bb child_filter_saturate=\u00bb0%\u00bb child_filter_brightness=\u00bb95%\u00bb hover_enabled=\u00bb0″ button_one_text_color_hover=\u00bb#edbb5f\u00bb button_two_text_color_hover=\u00bb#edbb5f\u00bb button_one_bg_color_hover=\u00bbrgba(0,0,0,0)\u00bb button_two_bg_color_hover=\u00bbrgba(0,0,0,0)\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bbon\u00bb button_one_text_color__hover=\u00bb#edbb5f\u00bb button_two_text_color__hover_enabled=\u00bbon\u00bb button_two_text_color__hover=\u00bb#edbb5f\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bbon\u00bb button_one_bg_color__hover=\u00bbrgba(0,0,0,0)\u00bb button_two_bg_color__hover_enabled=\u00bbon\u00bb button_two_bg_color__hover=\u00bbrgba(0,0,0,0)\u00bb]Cumplimiento ISO 9001:2015[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbIntroduction\u00bb _builder_version=\u00bb3.22″ custom_margin=\u00bb|||\u00bb custom_padding=\u00bb100px|0px|100px|0px|false|false\u00bb][et_pb_row _builder_version=\u00bb3.25″ animation_style=\u00bbfade\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4″ text_font=\u00bb||||||||\u00bb header_font=\u00bb||||||||\u00bb header_2_font=\u00bbPlayfair Display|700|||||||\u00bb header_2_font_size=\u00bb38px\u00bb header_2_letter_spacing=\u00bb1px\u00bb header_2_line_height=\u00bb1.4em\u00bb header_3_font=\u00bbPoppins|700||on|||||\u00bb header_3_text_color=\u00bb#edbb5f\u00bb header_3_font_size=\u00bb14px\u00bb header_3_letter_spacing=\u00bb1px\u00bb header_3_line_height=\u00bb2em\u00bb animation_style=\u00bbflip\u00bb]<\/p>\n

introducci\u00f3n<\/span><\/h3>\n

Pol\u00edtica de calidad<\/span><\/h2>\n

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El\u00a0sistema de calidad se desarrolla a trav\u00e9s del sistema de gesti\u00f3n, y se traduce en una cultura orientada a los clientes y guiada hacia la mejora continua, de manera que se materializa en las actividades diarias, reflej\u00e1ndose en la correcta prestaci\u00f3n de servicios y la satisfacci\u00f3n de nuestros clientes.<\/div>\n

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El Grupo Perama esta integrado por Distribuciones y Representaciones Perama, y Exsito Consultor\u00eda y tecnolog\u00eda.<\/div>\n
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Su sistema de calidad se desarrolla a trav\u00e9s del sistema de gesti\u00f3n, y se traduce en una cultura orientada a los clientes y guiada hacia la mejora continua, de manera que se materializa en las actividades diarias, reflej\u00e1ndose en la correcta prestaci\u00f3n de servicios y la satisfacci\u00f3n de nuestros clientes.<\/div>\n

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nuestro dec\u00e1logo<\/h3>\n

Mejora continua y enfoque al cliente<\/h2>\n

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RESPETO AL MEDIO AMBIENTE<\/h3>\n
El principal objetivo de la pol\u00edtica de calidad de PERAMA es el respeto y cuidado al medio ambiente\u00a0as\u00ed como la responsabilidad social corporativa.<\/span><\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4″ text_font=\u00bbPoppins||||||||\u00bb text_font_size=\u00bb16px\u00bb text_letter_spacing=\u00bb1px\u00bb text_line_height=\u00bb2em\u00bb header_font=\u00bb||||||||\u00bb header_2_font=\u00bb||||||||\u00bb header_3_font=\u00bb|700||on|||||\u00bb header_3_text_color=\u00bb#edbb5f\u00bb header_3_font_size=\u00bb28px\u00bb header_3_letter_spacing=\u00bb1px\u00bb header_3_line_height=\u00bb1.4em\u00bb background_layout=\u00bbdark\u00bb max_width=\u00bb550px\u00bb]<\/p>\n

SATISFACCI\u00d3N DEL CLIENTE<\/h3>\n
PERAMA se compromete a una pol\u00edtica de empresa encaminada a suministrar a sus clientes productos de Documentaci\u00f3n y Catalogaci\u00f3n de gran calidad: la Satisfacci\u00f3n del Cliente es nuestra prioridad principal.<\/div>\n

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cumplimiento iso 9001:2015<\/h3>\n
El Sistema de Calidad cumple con los requisitos de ISO 9001:2015, desde la responsabilidad de la\u00a0gerencia y todos los departamentos, hasta el suministro al cliente. Una revisi\u00f3n peri\u00f3dica del\u00a0sistema asegura la satisfacci\u00f3n de las necesidades de nuestros clientes<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4″ text_font=\u00bbPoppins||||||||\u00bb text_font_size=\u00bb16px\u00bb text_letter_spacing=\u00bb1px\u00bb text_line_height=\u00bb2em\u00bb header_font=\u00bb||||||||\u00bb header_2_font=\u00bb||||||||\u00bb header_3_font=\u00bb|700||on|||||\u00bb header_3_text_color=\u00bb#edbb5f\u00bb header_3_font_size=\u00bb28px\u00bb header_3_letter_spacing=\u00bb1px\u00bb header_3_line_height=\u00bb1.4em\u00bb background_layout=\u00bbdark\u00bb max_width=\u00bb550px\u00bb]<\/p>\n

trabajo en equipo<\/h3>\n

PERAMA trabaja como un equipo para asegurar el logro de la Satisfacci\u00f3n del Cliente mediante la\u00a0<\/span>aplicaci\u00f3n de los principios de Gesti\u00f3n de la Calidad Total, Mejora Continua, e ISO-9001:2015, que incluyen pol\u00edticas de formaci\u00f3n, fiabilidad, trabajo bien hecho y entrega a tiempo, as\u00ed como un sistema bien documentado relativo a estos elementos<\/p>\n

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sistema documentado<\/h3>\n
\n
PERAMA mantiene un sistema completo de documentaci\u00f3n para apoyar y verificar estas<\/div>\n
actividades<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4″ text_font=\u00bbPoppins||||||||\u00bb text_font_size=\u00bb16px\u00bb text_letter_spacing=\u00bb1px\u00bb text_line_height=\u00bb2em\u00bb header_font=\u00bb||||||||\u00bb header_2_font=\u00bb||||||||\u00bb header_3_font=\u00bb|700||on|||||\u00bb header_3_text_color=\u00bb#edbb5f\u00bb header_3_font_size=\u00bb28px\u00bb header_3_letter_spacing=\u00bb1px\u00bb header_3_line_height=\u00bb1.4em\u00bb background_layout=\u00bbdark\u00bb max_width=\u00bb550px\u00bb]<\/p>\n

revisi\u00f3n periodica<\/h3>\n
\n
Se establecen objetivos documentales y cuantificables que ser\u00e1n elaborados y revisados\u00a0peri\u00f3dicamente por la Direcci\u00f3n.<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb3.25″ custom_margin=\u00bb2%|||\u00bb custom_padding=\u00bb26px|0px|27px|0px|false|false\u00bb animation_style=\u00bbflip\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4″ text_font=\u00bbPoppins||||||||\u00bb text_font_size=\u00bb16px\u00bb text_letter_spacing=\u00bb1px\u00bb text_line_height=\u00bb2em\u00bb header_font=\u00bb||||||||\u00bb header_2_font=\u00bb||||||||\u00bb header_3_font=\u00bb|700||on|||||\u00bb header_3_text_color=\u00bb#edbb5f\u00bb header_3_font_size=\u00bb28px\u00bb header_3_letter_spacing=\u00bb1px\u00bb header_3_line_height=\u00bb1.4em\u00bb background_layout=\u00bbdark\u00bb max_width=\u00bb1000px\u00bb]<\/p>\n

cultura de empresa<\/h3>\n
\n
PERAMA asume que los conceptos y valores mencionados en su po\u00edtica son parte esencial de la\u00a0cultura de las personas que conforman esta Empresa.<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4″ text_font=\u00bbPoppins||||||||\u00bb text_font_size=\u00bb16px\u00bb text_letter_spacing=\u00bb1px\u00bb text_line_height=\u00bb2em\u00bb header_font=\u00bb||||||||\u00bb header_2_font=\u00bb||||||||\u00bb header_3_font=\u00bb|700||on|||||\u00bb header_3_text_color=\u00bb#edbb5f\u00bb header_3_font_size=\u00bb28px\u00bb header_3_letter_spacing=\u00bb1px\u00bb header_3_line_height=\u00bb1.4em\u00bb background_layout=\u00bbdark\u00bb max_width=\u00bb550px\u00bb]<\/p>\n

calidad<\/h3>\n
El Sistema de Calidad de PERAMA, se describe en los distintos manuales, documentos y procedimientos, que definen y dirigen el esfuerzo de PERAMA hacia la calidad.<\/div>\n

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compromiso<\/h3>\n
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Para asegurar el pleno cumplimiento de este compromiso, PERAMA trabaja en \u00edntima colaboraci\u00f3n con sus clientes para entender sus necesidades de producto y demanda de servicios.<\/div>\n<\/div>\n

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responsabilidad<\/h3>\n
El logro de los objetivos de calidad, esencial para la Satisfacci\u00f3n\u00a0del Cliente, y las evaluaciones y comunicaciones relacionadas con la misma, son responsabilidad de\u00a0la Gerencia.<\/span><\/div>\n

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Cumplimiento ISO 9001:2015introducci\u00f3n Pol\u00edtica de calidadEl\u00a0sistema de calidad se desarrolla a trav\u00e9s del sistema de gesti\u00f3n, y se traduce en una cultura orientada a los clientes y guiada hacia la mejora continua, de manera que se materializa en las actividades diarias, reflej\u00e1ndose en la correcta prestaci\u00f3n de servicios y la satisfacci\u00f3n de nuestros clientes. El […]<\/p>\n","protected":false},"author":99,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-316","page","type-page","status-publish","hentry"],"yoast_head":"\nPOL\u00cdTICA DE CALIDAD - Perama<\/title>\n<meta name=\"description\" content=\"Pol\u00edtica de calidad de PERAMA: compromiso con la excelencia y la mejora continua en los servicios de catalogaci\u00f3n OTAN.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.perama.es\/en\/politica-de-calidad\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POL\u00cdTICA DE CALIDAD - Perama\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de calidad de PERAMA: compromiso con la excelencia y la mejora continua en los servicios de catalogaci\u00f3n OTAN.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.perama.es\/en\/politica-de-calidad\/\" \/>\n<meta property=\"og:site_name\" content=\"Perama\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-07T18:25:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.perama.es\\\/politica-de-calidad\\\/\",\"url\":\"https:\\\/\\\/www.perama.es\\\/politica-de-calidad\\\/\",\"name\":\"POL\u00cdTICA DE CALIDAD - 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